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Privacy Policy

At Upkarma we are committed to safeguard the trust you place in us. We follow strict procedures to protect the confidentiality of all the data/information stored in our systems.

Any employee who violates the privacy and/or security policies is subject to disciplinary action. Our private policy is subject to change from time-to-time without prior notice. Your use of the website establishes an acceptance of our privacy policy. Please read this privacy policy before using the  "www.upkarma.co.in"  or submitting any personal information. 

User Information

Upkarma keeps track of your information to have a better understanding of your behaviour and taste/preferences and to process your order, in order to deliver the best customer service and experience. Providing an email address is a mandatory personal information during sign-up. Post the registration, Upkarma will be able to access your account every time you visit our website  "www.upkarma.co.in". 

Personal information we collect includes :-

Your Name.

Your Email address.

Phone numbers.

Shipping address.

Your Website account username and password.

Your previous orders details (including product, pricing details, date of purchase, payment history).

Upkarma does not save your transactions or banking details like debit/credit card number, cardholder name, expiration date, CVV etc.

These information are held by the payment gateway service provider.

Information Disclosure

Access to your information lies with Upkarma and will be sharable with third-party service providers who are working for/with Upkarma and/or involved in delivering the product/service to you. The information provided by us is given on a need -to-know basis only. We do not sell or rent any user information to any third party.

However, user-generated content on the website like reviews/comments, online chat, messages, blogs etc. are not considered as personal information and are not subject to the Terms of this privacy policy.

Shipping And Payment:

We ship through registered courier companies for orders within India.

For shipping timelines, please refer to the product descriptions page for each product.

*Please note that Saturdays, Sundays and Public Holidays are not counted as working days for standard deliveries.